My name is niCoRobinson, founder of House of Nambili.
In light of recent events, I have taken it upon myself to #flattenthecurve by sewing cotton face masks to be donated to healthcare & essential workers here in my home town of New York City.
When I began this project a few days ago, I set a mask aside for the healthcare community for each order I received and the response has been enormous!
I didn't expect this kind of turn out.
I didn't plan any of this and realize I won't be able to fulfill my goal without some help. I am accepting donations for additional supplies - fabric, elastic, thread, seamstresses and shipping supplies amongst other things. Anything you would like to donate is greatly appreciate.
Let's help those that are putting their lives on the line daily to keep the City that never sleeps awake a little longer.
Thank You 🙏🏽
DUE TO HIGH ORDER VOLUMES IN RESPONSE TO COVID-19, WE ARE EXPERIENCING DELAYS WITH PRODUCTION AND SHIPPING. WE THANK YOU FOR YOUR PATIENCE, SUPPORT AND UNDERSTANDING DURING THIS TIME.
Our products are made to order. Please allow 10-14 business days for production. Items in stock ship 1 - 3 business days. Orders placed over the weekend and holidays are processed on the next business day.
We offer worldwide shipping, through the US Postal Service (USPS) and we also offer the added option of UPS or DHL
We offer USPS First Class mail arrival within 3-5 business days as well as USPS Priority Mail arrival within 1-3 business days which includes tracking.
USPS Priority Mail International - Arrival within 1-8 weeks. Customs and receiving postal processing times will vary.
*Please Note: Once your package leaves the USA, we have no way of tracking the parcel.
House of Nambili stands behind the products we create.
If for any reason you are unhappy with the quality of your order or believe your product has a manufacturing defect or is damaged – please contact us so that we may begin the exchange process.
If you decide you no longer want an item that is handmade or made-to-order, the amount can be returned to you as a House of Nambili Gift Card by email.
To begin the exchange/Gift Card process, you must contact us within 3 days of receiving your order. Photographic evidence of the production error or shipping damage must be provided. Depending on the defective issue with your product, we will request you to ship the merchandise back to us. Merchandise must be returned in the same condition as it was received.
Shipping charges are non-refundable and are full responsibility of the customer.
Sale items cannot be returned or exchanged.
Your satisfaction and happiness is our top commitment. If an error was made on our part, we'll do our best to rectify it!